Proving once again its chiefdom and absolute head honcho position at the top of the smartphone class, the Apple iPhone came in first in a JD Power and Associates survey about how satisfied customers have been with their life-management devices. Outstripping other “competitors” like HTC and RIM, the iPhone is king, at least in the customer’s minds, on a variety of different features. Details after the jump.
Apple got “among the best” scores on design, ease of operations, features and OS. However the iPhone tanked on battery life. HTC also lost some traction on battery life, however RIM’s Blackberry was ranked among the best in battery life on cell phones. Life’s Good for LG, top in the customer’s mind in non-smartphones (those regular phones that don’t do much but call people – how dull) but we won’t hold that against them. Sony Ericsson wasn’t far behind LG in the regular cell phone class.
In other random facts, the JD Powers study also pointed out that more and more smartphone users are electing to rely entirely on mobile communications, getting rid of their landlines. Also, 1/3 of traditional cell phone users said they would like to get an upgrade on features – mostly GPS capabilities – in their next phone. There you go, looks like the Garmin-Asus Nuvifone will have a market.
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